Shipping Policy

Effective Date: 5/1/2025

Framed Caps is committed to delivering your order in a timely, reliable, and transparent manner. The following outlines our current shipping terms and practices for purchases made on https://framedcaps.com.

Domestic Shipping Coverage
We currently ship to the contiguous 48 United States and the District of Columbia.
Currently, we do not offer international shipping or shipping to U.S. territories, Alaska, or Hawaii.

Shipping Rates & Delivery
•    Free standard shipping is available on all domestic orders.
•    We do not currently offer expedited shipping services.
All orders are processed within 1–3 business days and shipped via a major carrier (e.g., USPS, UPS, or FedEx). You will receive a confirmation email with tracking information once your order has shipped.

Address Accuracy
It is the sole responsibility of the customer to provide a complete and accurate shipping address at checkout.
We do not offer refunds or replacements for orders that are confirmed delivered to the address provided during checkout.
We strongly recommend reviewing your shipping address during the checkout process and verifying it in your order confirmation email. If an error is identified after placing your order, please contact us immediately at [info@framedcaps.com]. While we cannot guarantee corrections after fulfillment has begun, we will do our best to assist.

Lost or Delayed Shipments
Once your order has shipped, delivery is the responsibility of the shipping carrier. If your tracking information shows that your package has been delivered but you have not received it, please contact the carrier directly for assistance.
We are not liable for shipping delays, missed deliveries, or lost packages once they are in the hands of the carrier.

Questions?
If you have any questions regarding your shipment, feel free to reach out to us at:
Infinity Players Co. LLC
Email: info@framedcaps.com